As a course creator, you know the value of your product and what it can offer to your audience. However, it’s not uncommon for potential buyers to have objections or concerns that prevent them from making a purchase.
In this blog post, I’ll explore some of the most common objections that online course buyers have and provide strategies to help you overcome them.
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“It’s too expensive.”
Many potential buyers might feel that the price of your course is too high. To overcome this objection:
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Offer payment plans or discounts for early-bird signups.
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Highlight the value of your course and how it can provide long-term benefits that outweigh the cost.
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“I don’t have enough time.”
Time is a valuable commodity, and many people may feel that they don’t have enough of it to devote to an online course. To tackle this objection:
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Emphasize the flexibility and convenience of your course.
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Highlight how your course can be completed at their own pace, with no strict deadlines or schedules to adhere to.
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“I’m not tech-savvy enough.”
Some people may feel intimidated by the prospect of taking an online course due to lack of technical knowledge. To overcome this objection:
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Offer technical support and emphasize how user-friendly your course platform is.
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Provide detailed instructions and tutorials to guide them through the process.
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Give them case studies or testimonials from students who have had the same objection.
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“I’m not sure it’s right for me.”
Potential buyers may be uncertain whether your course is the right fit for their needs. To tackle this objection:
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Offer free trials or demos of your course.
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Encourage potential buyers to ask questions or contact you for further information.
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Highlight case studies or testimonials from past students who have found success with your course.
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“I don’t have the necessary skills or knowledge.”
Some potential buyers may feel that they lack the skills or knowledge required to successfully complete your course. To overcome this objection:
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Provide detailed course descriptions that clearly outline the skills and knowledge students will acquire.
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Offer additional resources or support to help students who may be struggling.
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“I can find this information for free online. Why should I pay for it?”
Some potential buyers may question the value of paying for a course when they can find similar information for free online. To overcome this objection:
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Emphasize the unique value proposition of your course.
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Highlight how your course provides structured and organized information, with expert guidance and support.
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Offer case studies or testimonials from past students who have found success with your course and the value it provides.
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“I’m not sure if the course is up-to-date.”
Some potential buyers may be concerned that the course materials may be outdated or irrelevant. To overcome this objection:
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Regularly update your course materials to reflect the latest industry trends and developments.
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Highlight any recent updates or improvements to the course.
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“I don’t trust online courses.”
Some potential buyers may be skeptical about the effectiveness or legitimacy of online courses. To overcome this objection:
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Provide testimonials or case studies from past students who have found success with your course.
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Highlight any accreditations or certifications your course has received.
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“I need more personalized attention.”
Some potential buyers may feel that they need more personalized attention or support to successfully complete your course. To overcome this objection:
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Offer one-on-one coaching or mentorship options.
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Emphasize how your course provides a supportive community of like-minded learners who can offer guidance and support.
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Include case studies to cover the different “specific” situations your course can help with.
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“I’m not ready to commit to a course.”
Some potential buyers may be hesitant to commit to a course for a variety of reasons. To overcome this objection:
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Offer free introductory modules or resources that provide a taste of what your course has to offer.
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Highlight any success stories or testimonials from students who have taken advantage of these resources and gone on to enroll in the full course.
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“I don’t trust the author of the course.”
Some potential buyers may be hesitant to trust the expertise or credibility of the course creator. To overcome this objection:
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Highlight the qualifications and experience of the course creator.
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Provide detailed bios or resumes that showcase their expertise in the subject matter.
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Offer case studies or testimonials from past students who have found success with the course and the expertise of the course creator.
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Encourage potential buyers to reach out with any questions or concerns they may have.
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“What if this course won’t work for me?”
Some potential buyers may be concerned that the course may not be effective for their individual learning style or needs. To overcome this objection:
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Offer a money-back guarantee or satisfaction guarantee.
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Highlight any research or success stories that demonstrate the effectiveness of your course.
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Provide testimonials or case studies from past students who have found success with your course despite initial doubts or concerns.
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Encourage potential buyers to ask questions or contact you for further information.
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By understanding and addressing common objections, you can increase your chances of converting potential buyers into satisfied students. It’s important to be proactive and offer solutions to potential objections before they have a chance to prevent a sale.
Interested in learning more about overcoming objections when selling your online course? Check out our other blog content for additional tips and strategies.