You need to ensure that your business is working for your employees as well as your customers. A lot of business owners forget that their employees are important too, and need to be taken care of as such. The problem with this is that thinking like that will generate a high level of employee churn, so if your churn rate is pretty high, this could be why.
In this article, we’re going to be taking a look at some of the things that you need to do to ensure that your business is working for your employees. If you do want to find out more about how you can do this, then keep reading.
Emotional Support
First thing on the list is that you need to be offering emotional support to your employees. While it might not seem like a big deal, it’s important that your employees have access to help when they feel that they need it. When you are first looking to introduce this into your business, you need to look into integrating workplace chaplaincy in the most effective way, ensuring that your employees know that this is there for their benefit.
We all have times where things get a little much and a bit overwhelming, and it’s just important that there is somewhere for your employees to turn if they want to. Of course this is an entirely voluntary service that you should be offering, but the fact that you have even thought to do that will mean a lot to most.
Open Door Policy
If you’ve never heard of an open door policy, it’s exactly what it sounds like. The general gist of it is that as the business leader, you need to be available to your employees when you can be. Of course, if you are in a meeting or you are otherwise engaged by something pressing then that’s one thing, but other than that you should be able to support your employees. They should know that they can come to you for help, and they shouldn’t be embarrassed to do so.
Creating an open door policy will create a sense of trust and a strong bond between you and your employees. It will set you apart from other business owners, and show that you care about your employees, not just business results.
Zero Tolerance Environment
Every single business should have a zero tolerance environment. Everyone has the right to feel safe when they are at work, and this will help to ensure that this is happening. There will be no discrimination allowed, no bullying, no nothing like this. A zero tolerance policy says that there are no strikes, on your first offense of any of these things you will lose your job. Some say that this is harsh, but there is never any excuse for any kind of discrimination, or derogatory comments towards someone else.
This kind of environment ensures that everyone is treated with respect, the way that they should be. It shouldn’t be necessary, but sometimes it is.
Fair Working Conditions
The last thing that we’re going to mention are fair working conditions. If you work in a business office, you need to ensure that you are taking care of it. The space should be cleaned and tidied regularly, and any repairs need to be made as soon as possible. You can’t expect people to work like cattle so there needs to be enough space for everyone to have their own individual area to work in. Generally, fair working conditions are just common sense, but sometimes some people just need a little reminder that money is not everything, and your employees matter far more.
It’s a good idea to ask your employees for suggestions on how you can improve their working conditions if you feel this is needed. Sometimes hearing it straight from the source is the best way to ensure that you get it right.
We hope that you have found this article helpful, and now see some of the things that you should be doing to ensure that your business works for your employees. It’s not just your customers that you need to think about, because you have a duty of care to your employees. They are people who are working hard for you, and the least that you can do is ensure that your business is working for them as much as it is for anyone else. We wish you the best of luck with this, and hope that you make some changes asap.